Viva Sales is a modern approach to selling. Acting as a CRM companion, Viva Sales reduces the resource drain of mundane tasks for your sales professionals empowering them to prioritise building relationships over tasks like data entry.
Viva Sales joins together all the customer insights a sales professional collects and adds them to the customer record within the CRM. Information is gathered from Word, Excel, PowerPoint, Outlook and Teams, and automatically added to the CRM. So your notes are always up to date, and information is never lost.
By utilising a simple tagging feature that automates data capture, your sales professional time can be spent doing what matters. By capturing this data, it enhances the overall picture of their customers and keeps the rest of the business updated on how the customer relationship is developing.
Now that the CRM is enriched with these new insights and customer data, you can now utilise it’s AI to act like a sales coach, providing you with actions, reminders and recommendations for next steps. This results in sellers being more productive by spending more time talking to customers, more personalised engagements and a quicker route to sales.