Viva Sales.

Microsoft Viva is expanding.

Introducing Viva Sales – a tool designed to help you spend more time talking to customers, whilst being more productive.

Viva Sales looks to ease manual, mundane tasks, brings your CRM into your wider Microsoft 365 Suite and uses AI to provide you with follow-up suggestions and reminders, all to help you close your sale.

Viva Sales will be released in Q4 of 2022.

Microsoft Teams

Supercharge your sales team and maximise your CRM with Viva Sales.

Viva Sales is a modern approach to selling. Acting as a CRM companion, Viva Sales reduces the resource drain of mundane tasks for your sales professionals empowering them to prioritise building relationships over tasks like data entry.

The new product joins together all the customer insights a sales professional collects and adds them to the customer record within the CRM. From Word, Excel, PowerPoint, Outlook and Teams, previously these insights had be entered manually but now Viva Sales can add to the CRM with ease. By utilising a simple tagging feature which automates data capture, your sales professional time can be spent elsewhere. By capturing this data, it enhances the overall picture of their customers and keeps the rest of the business updated on how the customer relationship is developing.

Now that the CRM is enriched with these new insights and customer data, you can now utilise it’s AI to act like a sales coach, providing you with actions, reminders and recommendations for next steps. This results in sellers being more productive by spending more time talking to customers, more personalised engagements and a quicker route to sales.

What’s great about Viva Sales is that there is no new way of working to learn, no new system to understand, you are already using everything you need. It is streamlining your existing products to a more efficient, effective work experience.

Viva Sales expands on the exisitng Microsoft Viva platform, launched to create an integrated employee experience product. Viva collates learning, knowledge, communication and company culture to empower every employee and team to achieve from anywhere. Viva Sales is the first role-based application specifically designed to aid sales professionals to work more effectively within their roles.

With Viva Sales, the products is empowering salespeople with intelligent, data driven insights within their current workstream. It is enabling sellers to spend more time with their customers, creating personalised communications and closing sales quicker.

Only downside is we need to wait till Q4 2022 for release. Sign up to our newsletter to keep updated when it is released.

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